In the News

Financial Advantages of Credit Union Checking Accounts

Credit unions have come out on top when it comes to the consumer cost of checking accounts according to a survey by The data collected by Bankrate showed 72% of the largest credit unions in the nation offer free standalone checking accounts compare to 38% of the largest banks. Read the complete article here.


VALENTINES-FOR-VETS.jpgDuTrac Collects Hundreds of Valentines for Vets

DuTrac in partnership with Radio Dubuque collected over 600 valentines through their joint community service program “Valentines for Vets.”

Community members dropped off valentines at DuTrac’s Dubuque office locations and submitted valentines electronically. Valentines were hand-delivered by Jim Wagner from the Veteran’s Freedom Center to the Veterans Hospital in Iowa City on February 13.

"’Valentines for Vets’ is a community activity to honor and recognize those individuals who serve or have served our country,” said Jason Norton, DuTrac’s senior vice president of marketing and business development. “DuTrac has received an overwhelming amount of support from individuals, schools, Girl Scout troops and 4-H clubs taking part in this program as a service project.”

DuTrac along with Radio Dubuque plan to make “Valentines for Vets” an annual service program and express their thanks to those who participated.

2015: The Year to Switch to a Credit Union

The Motley Fool, a personal investment website, reported that credit unions have become fiercely competitive. The website predicts that 2015 will be the year for consumers to make the move from a bank to a credit union. Read the complete article here.


Begin the new year with a new vehicle!

5 tips to make your car buying experience simple

If you are thinking about starting the new year off with a new vehicle there are many factors to consider. This can be a stressful time for some, but DuTrac is here to make your car buying experience easier with these five tips:

1. Get pre-approved for a loan. Before looking at a vehicle it is always best to get pre-approved for a loan. This can help with determining your budget and save you time once you have found a car you like. At DuTrac applying for a loan is simple, and in most cases your loan can be approved on the spot. Once you are pre-approved you can quickly be in the driver's seat of your new car.

2. Decide on a budget. Knowing how much you want to spend on a vehicle before going to a dealership is an important step in purchasing your future car. You will want to factor in the worth of your old car, cost of licensing and taxes. Checking a website like Kelley Blue Book® or looking in the classified section of the newspaper can help give you a realistic idea of how much your old vehicle is worth. You will then want to decide whether to trade in your old car or if you want to sell it outright.

You will also want to look at dealers' websites to see what the costs of new vehicles are so you can factor that into your budget. The more information you know before setting foot in a dealership the better chance you have at getting the best possible deal. Following your budget can also help you determine what you "need" and what you "want" in a car.

3. New or used? What is best for you? Deciding on whether you would like to purchase a new or used vehicle is another important part of the car buying process. Both have their benefits so you will want to decide what makes the most sense for you. DuTrac does offer new and used auto and motor vehicle loans so whether you choose new or used you will still be able to receive the advantages of a DuTrac auto loan.

4. Deciding on the type of car. There are many features you will want to consider when deciding the type of vehicle you want to purchases. Gas mileage, style, size, all-wheel drive are just some of the options to contemplate. Consider and explore auto insurance and how this car will affect  your rate. DuTrac offers TruStage Auto Insurance to members. TruStage provides discounted rates for DuTrac members, online services and 24/7 claim services. You can learn more about TruStage here.

Once you have decided on the type of vehicle to purchase download DuTrac's AskAuto app. This app allows you to scan VINS to get average retail costs and EPA mileage estimates, as well as allows you to compare, rank and save notes on vehicles you may want to purchase making your shopping experience easier.

5. Choose the right dealership. When choosing a dealership to purchase a car from you will want to pick one with a good reputation. You may also want to contact dealerships to make sure they have the type of vehicle you are looking to purchase.

Once you have found the car of your dreams and are ready to make a purchase make sure you are getting the best interest rate. You are not required to finance through the dealership, in fact DuTrac works with over 50 dealers in the Tri-State area that will allow you to receive financing directly from DuTrac. You can drive your new vehicle home the same day knowing you received great terms and rates for your DuTrac auto loan.


Make a Financial New Year's Resolution for 2015

Begin the new year with a resolution to get your finances in order. Follow these seven steps to make sure you stay on track to achieve your financial New Year's resolutions. You can also use DuTrac's Advance, an online personal finance management tool, to create a budget and track spending habits.


Practice Smart Shopping this Holiday Season

With the busiest holiday shopping season of the year in full swing, protecting your personal and financial information from falling into the wrong hands is more important than ever. Before you go online shopping, call on classified ads, or select the perfect gift card, arm yourself with these smart holiday shopping tips.  

Support Funding for Individual Development Accounts

Iowa Credit Union Foundation (ICUF) is a vital part of our community, serving as the administrator of an important program called Individual Development Accounts (IDAs). IDAs are matched savings accounts for working Iowans of modest means who are trying to improve their lives by improving their education, buying a home, or starting a small business. DuTrac Community Credit Union has been a proud partner with ICUF for this program – and the program has benefited a number of members. Even more members have begun the IDA program and are waiting to reap the rewards from this matched funding program.

When a saver opens an IDA, their own savings are matched against other dollars from various funding partners, including state dollars. The state dollars, in fact, are vital to bringing in additional sources of funding.

Despite IDAs being a valuable saving and financial literacy tool for many Iowans, the program faces an uncertain future due to a lack of funding from the state. Right now, Governor Branstad is putting together his proposed budget for the next two years. ICUF has asked him to fund IDAs in his budget. Being part of the Governor’s budget would strengthen the possibility of IDAs to receive funding in 2015. Please join DuTrac in asking Governor Branstad to include IDAs in his budget by sending a prepared email message.


Chemical Credit Union and DuTrac Announce Intent to Merge

Chemical Credit Union (Chemical) and DuTrac Community Credit Union (DuTrac) announced today that the Boards of Directors of each organization have signed a letter of intent to merge the two credit unions.

This proposed merger would combine two financially strong, successful credit unions with shared northeast Iowa roots in the manufacturing industry. In addition, complementary operating philosophies and membership bases will only increase the value each brings to their members, communities and employees.

The combined entity will continue to be called DuTrac Community Credit Union with Andrew Hawkinson as president and CEO.

The newly combined organization will have 13 branches throughout a 21-county region bordering the Mississippi River serving the Tri-State region of Iowa, Illinois and Wisconsin. The merger is pending completion of the credit unions’ due diligence process, regulatory approval as well as a vote by Chemical’s members.

 “Chemical has been actively exploring new strategies, including partnerships and merger, to bring our members greater value, broader product and service offerings and convenience over the long term. As a board, we realized this was an excellent opportunity to be able to bring members so much more from their credit union, with greater convenience through more branches and ATMs and expanded products and services offerings such as in-house mortgage options, business services, remote check deposit, trust, investment and insurance services,” said M. Pat Albrecht, Board Chairman of Chemical.

“What really makes this merger work is that we have the same roots in manufacturing with very similar membership bases. We share cultural philosophies focused on the member.  We’re on the same page in understanding our members’ needs and finding ways to help them achieve their financial goals and dreams. While we’re at the first step in the process, we believe this will be a win-win for our members, sponsor companies, communities and employees,” stated Harlan Pedretti, Chairman of the Board for DuTrac.


DuTrac Opens New Branch on Holliday Drive

DuTrac Community Credit Union will be opening its newest branch at 2045 Holliday Drive off of Dubuque’s Northwest Arterial on November 3, 2014.

“This is a wonderful opportunity for DuTrac to better serve its members,” said Andrew Hawkinson, President/CEO of DuTrac. “With the increased traffic flows on Asbury Road as well as membership growth, the new Holliday Drive branch will provide much easier access for members to conduct their business easily and safely.”

The Holliday Drive branch will be a full-service branch including drive-up, ATM access as well as real estate and commercial lending services.

Members of the public should periodically view for details regarding a grand opening of the new Holliday Drive branch. 


DuTrac Honored with Award

DuTrac Community Credit Union (DuTrac) was recently recognized by the Iowa Business Education Association (IBEA) with its 2014 Outstanding Service to Business Education Award during the IBEA’s Annual Meeting held in Johnston, Iowa.

With over 130 education professionals in attendance, the Dubuque-based credit union was recognized for the creation of Falcons Branch, Iowa’s first in-school, high school credit union located within Davenport West High School.

Steve Verdon, lead instructor for the Business Career Academy at Davenport West stated, “DuTrac has presented students with a learning opportunity above and beyond any hopes that I had about teaching financial literacy to students. Thank you DuTrac for changing the financial future or our students.”  

Five Things to Keep in Mind When Applying for a Commercial Loan

When it comes down to it, commercial loan requests boil down to five main factors. Understanding how you and your business measure up against those factors can make the difference between a “yes” or a “no” on your loan request. Those five factors are: (1) Capacity, (2) Character, (3) Capital, (4) Collateral and (5) Conditions. Together they are commonly referred to as the “5 C’s of Credit.”

Capacity. This is the single-most important factor. How will the loan be repaid? You want, and DuTrac wants, the primary source of repayment to be cash flow from your business. But can you show it? Are your tax returns filed on time or extended? Do you have recent business financial statements to show how your business is doing since the last tax return?  The more recent your financial information, the easier it is for a lender to make a decision. The same goes for your personal tax returns.

Character. Loan documents don’t repay loans, people do. Character counts. How much experience do you have in your business or in your industry? Does your business have a good local reputation? Are you or your business in the news for problems? Does your business have a problem history with the Better Business Bureau? Do you or your business have outstanding tax liens, judgments, etc? Do you have a good personal credit history? If you haven’t seen your credit report, check it for free at before applying. Be sure to check all three credit bureaus at that site (Experian, Equifax, Trans Union).

Capital. Do you have the required down payment amount? The larger the down payment, the lower the risk on your loan. Does your business have cash reserves to survive a downturn? For how long? The personal income and cash reserves of the business owner are also key secondary sources of repayment for your loan request.

Collateral. Collateral is important because it is the third and final way your loan can be repaid, if the business can’t and you personally can’t. What type of collateral are you offering for your loan? What is it worth? How did you determine the value? The more valuable the collateral, the better the loan terms should be.

What is the purpose of the loan? What are the key trends/risks in your industry? How is your business positioned to deal with them? How do local economic conditions/trends impact your business?

If that all seems overwhelming, think of it another way. Let’s say you’re asking for a $100,000 commercial loan. Now turn the situation around, and pretend someone else is asking YOU to loan them YOUR money. Maybe it’s money from your hard-earned savings, or money you’ve set aside for your childrens’ college, or money you’d have to get by taking out a loan against your house. What information would you want to see to decide if loaning them YOUR $100,000 is a good idea or not? Chances are, you’d want to see how they measure up against these “5 C’s” just like DuTrac does.

By Jeff Waller, Business Lending Manager


Tips for Traveling with Credit/Debit Cards

Both credit cards and debit cards allow us to travel easier and not have to carry a large amount of cash. However, there are a number of reasons to be cautious. Here are several tips to assist you when you are planning a trip and may be helpful as well when you are home:

1. Contact the credit union ahead of time to advise them of your destination and provide the dates you will be traveling.

2. Provide the credit union with your cell phone number so the Fraud Division will be able to contact you to verify activity if necessary.

3. Obtain the Fraud Division telephone number from the credit union prior to leaving should your card suddenly stop working. 1-866-518-0213.

4. Take more than one card (debit/credit) with you to ensure if the credit union is notified of a merchant breach you will have another card to rely upon.

5. Know where your cards are at all times.

6. Do not leave your purse or wallet unattended.

7. When obtaining cash from an ATM, check to be sure there is no device attached. You may want to ensure nothing in place can slip out. Be aware of your surroundings.

8. Keep toll free numbers for your credit union in a separate location should your card become lost or stolen. Contact the credit union immediately so the card may be shut down to prevent fraudulent activity.

9. If you are planning on traveling outside of the United States, check with your credit union to ensure the country is not a sanctioned country by the Government. The list of blocked countries can be found here.

10. Verify before traveling out of the country if your destination accepts MasterCard and/or Visa. Some countries may only accept one or the other.

These tips may alleviate potential problems. We want you to save you time and avoid any frustration. DuTrac wishes you a safe and enjoyable trip.


DuTrac Receives $2500 Biz Kid$ Education Grant

The National Credit Union Foundation’s (NCUF) board of directors has approved a $2500 Biz Kid$ grant for 2014 to DuTrac Community Credit Union. The grant will be utilized by the credit union to build the Biz Kid$ and its curriculum into local schools financial literacy and economic education classes.

In a keynote speech given in June, U.S. Secretary of Education Arne Duncan said “If our young people aren’t financially literate, we are part of the problem, not part of the solution.”

Credit unions have stepped in to become part of the solution through Biz Kid$, the credit union funded public television series that teaches kids about money management and entrepreneurship.  The Biz Kid$ education grants support credit unions and state foundations in their efforts to extend the reach of the award-winning financial literacy series beyond the television set into communities across the country.

 “There is a need to improve the financial literacy skills of the youth in America and Biz Kid$ is the perfect vehicle to address that need,” said Danielle Brown, Director of Development & Donor Relations for NCUF. “We are excited to fund these innovative programs that will improve the financial education of youth through the use of the Biz Kid$ program.”

For more information on DuTrac’s financial literacy education program, please contact Karen Tegeler at 563.585.8584.

Off to School: 9 Money Management Tips for College-Bound Kiddos

When a child leaves for college, it can be an overwhelming experience not only for the child but for the parent. For most students, college is the first time they will be managing money. Below are nine financial tips to help prepare high school graduates for their upcoming move to college.

1. Maximize financial aid. When filing for student aid, apply early. Many student aid programs disburse funds on first-come, first serve basis. Make sure forms are completed accurately. One wrong answer can affect eligibility and potentially reduce the aid award. Colleges' financial aid offices can be a great resource for answering questions.

2. Continue to look for scholarships. Scholarships are not just for incoming freshmen, many businesses and organizations off, including DuTrac Community Credit Union, continue to provide these opportunities for students throughout their college career.

3. Find a work study or part-time job. There are on-campus jobs and many businesses where students can work throughout the school to help pay for tuition. These places will work with students' schedules to find hours that will work best for them.

4. Take out a loan. Taking out a low interest home equity loan might be an option for some parents to financially help their college student. The interest paid on this loan can be tax-deductible. Some parents choose to write up a contact between their child and themselves that outlines a repayment plan for after they have graduated and can afford to make payments.

5. Create a budget. This can be difficult for some students to balance with their first year of college, but a good budget will help students track spending and make good decisions. There are online tools that can help relieve some of the stress. DuTrac's Advance is an easy way to help students effectively manage their money.

6. Avoid credit cards. If students need access to funds consider a pre-paid DuTrac VISA gift card or a credit card that offers the parent the opportunity to obtain multiple cards with different card numbers. With this option, the parent is able to give the child a card with a smaller limit to teach them how to use credit.

7. Pay bills on time. Students living off campus will most likely encounter household bills. Check into having rent and utilities automatically deducted to help avoid any late payments.

8. Use your student status. Local businesses surrounding college campuses might offer student discounts when students present their university ID. When going out to eat or having a date night at the movies, remember your student ID and reap the rewards.

9. Watch ATM cash drain. Some ATMs charge in upwards of $3.50 for cash withdrawals-particularly those that are convenient or close to campus. Consider having accounts like DuTrac's EcoPlus, which offers the benefit of having ATM fees rebated up to $10 each month.

By: Karen Tegeler, programs coordinator for DuTrac

School District 40 Employees Credit Union Approves Merger with DuTrac

During a special meeting, the membership of School District 40 Employees Credit Union (SD40ECU) overwhelmingly voted to approve the proposed merger between SD40ECU and DuTrac Community Credit Union (DuTrac). The merger vote took place after receiving preliminary approval from both state and federal regulators.

 The merger is to be effective on August 31, 2014.

The combined entity will continue to be called DuTrac Community Credit Union with Andrew Hawkinson as president and CEO. The newly combined organization will have 11 branches throughout a 21-county region bordering the Mississippi River serving the Tri-State region of Iowa, Illinois and Wisconsin.

“This merger is an excellent opportunity to be able to bring members so much more from their credit union, with greater convenience through more points of contact and expanded service offerings such as real estate, trust, investment and insurance services. The larger organization will be able to leverage certain operational economies of scale that will benefit the membership,” stated Mike Daly, Board Chairperson, SD40ECU.

“Ultimately the shared culture of focusing on the members’ needs was the deciding factor in the merger taking place. We are excited to welcome all the SD40ECU employees into the DuTrac family,” stated Harlan Pedretti, Chairman for DuTrac. It’s a ‘win-win’ for both organizations.”

DuTrac Pays Out Over $200,000 To Vacation Club Members

DuTrac Community Credit Union is ready to help thrifty members enjoy some fun in the sun this summer with a chance to get away.

DuTrac recently paid out over $200,000 in Vacation Club deposits to 164 members - an average of approximately $1200 per participating member in its Club savings account.

“With DuTrac’s Vacation Club savings account, participating members are able to take a summer vacation without emptying their wallets,” said Andrew Hawkinson, President and CEO of DuTrac. 

Club accounts are another way DuTrac encourages members to save. By participating in the Vacation Club, members can alleviate the stress of pinching pennies to take a summer vacation.

“If you have ever thought of opening a Vacation Club account, now is the perfect time,” said Hawkinson. “By starting or renewing your club account now, you can maximize your saving potential for a vacation next summer.”

Learn more about DuTrac's Club accounts or stop by any of DuTrac's convenient locations.


Davenport West's In-School Credit Union Branch A Success

DuTrac Community Credit Union’s Falcons Branch located within Davenport West High School ended its first school year with 203 members and with $30,000 in deposits. This is a first of its kind collaboration between the high school and DuTrac Community Credit Union and a first for the state of Iowa.

The Falcons Branch membership is open to Davenport West High School students, faculty and staff. It is staffed by high school students with the support of a full-time DuTrac employee.

Lois Scott, Falcons Branch Manager, worked with the student volunteers throughout the year. She stated, “This high school branch has proved to be a great opportunity for the students. It provided them with the real-world atmosphere of a financial institution enhancing their financial literacy and providing them with an experience benefitting them for a lifetime.”

The Falcons Branch will continue operations within Davenport West High School beginning in the fall of 2014. 

“This coming year we will continue to offer this career-development opportunity to students who may be interested in working in the financial services industry,” said Andrew Hawkinson, President/CEO of DuTrac.


Savers Get Higher CD Rates From CUs Than Banks

Old news is good news for consumers who make credit unions their financial institution of choice. Credit unions continue to have better rates than banks on certificates of deposits, on average--between 1.5 and 1.75 times higher, depending on the term, according to the latest information from

GoBankingRates surveyed current CD interest rates across six-month, 12-month and 24-month terms, finding that rates have steadied in the last year.

Credit unions offered an annual percentage rate of 0.65% on 24-month CDs, compared with a 0.47% APY for banks on certificates with the same term. On 12-month CDs, credit unions offered an average a 0.42% APY, while banks offered 0.29%. Credit unions on average extend a 0.28% APY on six-month CDs, compared with a 0.18% rate for banks.

Article courtesy of


School District 40 Employees Credit Union and DuTrac Announce Intent to Merge

Proposed merger would create a $608 million credit union serving over 42,000 members throughout 21 counties in the Tri-State area.

School District 40 Employees Credit Union (SD40ECU) and DuTrac Community Credit Union (DuTrac) announced today that the Boards of Directors of each organization have signed a letter of intent to merge the two credit unions and the proposed merger has received preliminary approval from both state and national regulators.

This proposed merger would combine two financially strong, successful credit unions. In addition, complementary operating philosophies and membership bases will only increase the value each brings to their members, communities and employees.

The combined entity will continue to be called DuTrac Community Credit Union with Andrew Hawkinson as president and CEO.

The newly combined organization will have 11 branches throughout a 21-county region bordering the Mississippi River serving the Tri-State region of Iowa, Illinois and Wisconsin. The merger is pending completion of the credit unions’ due diligence process as well as a vote by SD40ECU’s members.

“SD40ECU explores new strategies, including partnerships and merger, to bring our members greater value, broader product and service offerings and convenience over the long term. As a board, we realized partnering with DuTrac was an excellent opportunity to be able to place these strategies in action for the membership. It also has tremendous potential to bring our members much more through the combined deposit and capital base and economies of scale available through a larger organization,” said Mike Daly, Board Chairperson for SD40ECU.

“But what really makes this merger work is that both organizations share cultural philosophies focused on the member. We’re on the same page in understanding our members’ needs and finding ways to help them achieve their financial goals and dreams. We believe this will be a win-win for both memberships, sponsor companies, communities and employees,” stated Harlan Pedretti, Board Chairman for DuTrac.


DuTrac's First Financial Literacy Fair A Success

In conjunction with National Credit Union Youth Week™ the staff of DuTrac Community Credit Union hosted their first financial literacy fair at the Davenport West High School on April 22. Throughout the day over 400 students visited 13 booths ranging from housing and transportation needs to student loans.

Students were given a financial literacy packet that included their career choice, salary expectations and marital status. The students then worked their way through each of the booths writing checks, completing a check register and budget sheet with the goal of keeping a positive balance.

“The purpose of this day was to provide students with as much real-world, hands-on financial literacy training as possible,” said Jason Norton, senior vice president of marketing and business development for DuTrac.

Some students did experience some unforeseen “reality checks” throughout the day. At the “reality booth” students had to draw a card that could have anything on it from having to pay for a broken furnace to getting a bonus at work.

“We received a lot of positive feedback from the students and faculty. Students realized that in the real world they might need to rethink the purchase of a new vs. a used car and budget their lives differently,” Norton said.

Davenport West is home to the DuTrac Community Credit Union Falcon’s branch. This was the first in-school, high school credit union in Iowa. The Falcon’s branch has over 200 members and $35,000 on deposit.

To view the story WQAD did on the financial literacy fair click here.


DuTrac's Joyce Bockenstedt Receives Unsung Champion Award

Joyce Bockenstedt, a DuTrac employee of 43 years, received the Unsung Champion Award at the Women’s Leadership Network’s (WLN) Women of Achievement Awards held on April 17.

Bockenstedt was one of 67 nominees for six award categories. The Unsung Champion award is given to a behind-the-scenes woman that without her efforts, her organization could not have succeeded.

Her nomination came from Sarah Yoder, senior vice-president of human resources. In her nomination essay for Bockenstedt Yoder wrote, “Joyce knows her job and believes in getting it done no matter what, even at the expense of sacrificing evening, weekend, and vacation time with family, and despite times of extreme physical discomfort. Joyce has overcome personal struggles with dignity, dedication and good humor.”

Bockenstedt started as a teller at DuTrac but worked in every business area, from opening accounts to performing bookkeeping duties. She is now controller at the Peru Road office.

After receiving the award Bockenstedt said, “This award is one I will always treasure – it has brought back so many great memories…good times, hard work, and lots of laughs I had with my fellow employees. Without great team work and friendships this would not have been possible. Thank you DuTrac for letting me hang around all these years.”

To view a complete list of all award winners or to learn more about the Women’s Leadership Network go to


DuTrac Community Credit Union Conducts 67th Annual Meeting

DuTrac Community Credit Union’s 67th Annual Meeting was held Sunday, April 6 at the Grand River Center in the Port of Dubuque. Approximately 320 members were in attendance.

DuTrac’s annual meeting began with a presentation of flags by the Dubuque Detachment Marine Corp League, followed by the national anthem, sung by Amelia Spahn and Amber Schute.

Chairman Harlan Pedretti, opened the meeting with an overview of DuTrac’s continued focus on member service, evidenced through the technology and infrastructure improvements implemented throughout 2013.

“Although there is a very nice example of DuTrac’s rate leadership from Datatrac in the Annual Report, DuTrac’s vested interest in members is so much more – it’s our focus on your overall financial knowledge as well as your financial welfare over the long-term – from childhood through your retirement,” said Chairman Pedretti.

President and CEO Andrew Hawkinson shared DuTrac’s commitment not only to putting members first, but also giving back to the communities in which DuTrac serves.

“From investments in infrastructure to delivering leading edge, proven products and services, DuTrac ensures the focus is always on the members’ needs by reinvesting earnings in its members and throughout the communities we serve,” said Hawkinson.

Kevin Mueller and Michael Ready were elected to three-year terms to the board of directors. Robert Mannhardt was elected to fill the remaining unexpired (two-year) term of Donald Pfohl, who retired from the board in August 2013 after over 21 years of service.

At the annual reorganization meeting, the following officers were elected:  Harlan Pedretti, chairman; Dan Deutmeyer, vice chairman; Michael Ready, chief financial officer and treasurer; and Kevin Mueller, secretary.   

Daniel Deutmeyer was appointed credit committee chair and will serve with Vonda Hosch, Kevin Mueller, Associate Board Member Nicholas Specht and Senior Vice-President Lending Bob Upton. Linda MacDonald was appointed audit committee chair and will serve with John Vail, Scott Neyens and Robert Mannhardt.


DuTrac Top One Percent of Credit Unions in U.S.

Callahan & Associates released their credit union rankings and DuTrac Community Credit Union was found to rank in the top one percent (1%) of all credit unions in terms of total return of the member as of December 31, 2013.

The return of the member (ROM index) is able to demonstrate a member’s relationship with their credit union while focusing on the main functionalities of savings, lending and product usage. Based on their analysis, Callahan & Associates calculated how well DuTrac’s ROM was in the three categories in comparison to other credit unions across the United States.

“DuTrac has always focused on placing members’ financial needs first and Callahan & Associates’ rankings reflect that DuTrac is achieving its goal,” said Andrew Hawkinson, President and CEO of DuTrac Community Credit Union.

Callahan & Associates is a 25-year-old national firm that provides analytics and analysis for credit union performance across the United States.


A 'Smarter' choice for shoppers


With the massive data breach at Target retailers nationwide during the holiday season, shoppers have become more nervous about using their credit cards and being victims of fraud. "It's totally understandable," said Robert Upton, senior vice president for lending at DuTrac Community Credit Union.

As a response to the consumer fears, financial institutions in the United States are focusing more effort on implementing new "smart" credit cards, outfitted with a chip that resists cloned card fraud. Randy Vanderhoof, executive director of the advocacy group Smart Card Alliance, said counterfeiting cards, where fraudsters steal account information and outfit a fake card, is the most common type of fraud in the nation. "There was already a move forward by the U.S. before the data breach," he said. "It certainly raised awareness (of smart cards) but it was not the start."

Read the full article.


Iowa Credit Unions Rank Second in the Nation for Loan and Asset Growth - 4Q 2013 Performance Report

(ICUL - 3/10/14) - The National Credit Union Administration (NCUA) released the Quarterly U.S. Map Review including Iowa credit union performance metrics, for the fourth quarter of 2013. According to the December 31, 2013 report, Iowa credit unions are ranked second in the nation in annual loan growth and annual asset growth. Iowa credit unions also posted strong share and deposit growth.

In addition, Callahan & Associates released the Quarterly Performance Summary comparing Iowa credit unions to credit unions nationally for the fourth quarter of 2013. Iowa credit unions posted a strong financial performance, exceeding most national trends.

Below are a few highlights from the Callahan & Associates quarterly report:

• Iowa credit unions posted loan growth of 13.6 percent in 2013, nearly double the national average of 8%.

• Average loan balance at Iowa credit unions increased to $13,080 and share balances increased to $10,034, both higher than the national averages.

• Iowa credit unions originated $2.4B in consumer loans in 2013, the highest amount on record.


Important Information Regarding Michaels Stores, Inc. Data Breach

Michaels Stores, Inc. (Michaels) is conducting an investigation of a potential data breach and has issued a report stating Michaels has “recently learned of possible fraudulent activity on some U.S. payment cards that have been used at Michaels stores…. While (Michaels) has not confirmed a compromise to (its) systems, (Michaels) believes it is in the best interest of (its) customers to notify them to this potential issue….” No dates have been released as to when the data breach activity may have occurred.

If you have not used your debit/credit card at a Michaels’ store, DuTrac does not have reason to believe your DuTrac card information was compromised in this latest breach. DuTrac continuously monitors for fraud and if we notice any irregular activity we will notify you individually.

DuTrac is asking all DuTrac cardholders that may shop at Michaels to be mindful of suspicious emails with links or that request sensitive information, as well as suspicious phone calls attempting to get this type of information. If you suspect fraud, immediately place a call to the number on the back of your credit card for assistance or contact a DuTrac financial services consultant at (800) 475.1331.

What should I do?
Whether you’re notified or not, it’s always a good idea to check your credit report and be aware of any suspicious activity on all of your accounts.

Will DuTrac be notifying affected members?
We will continue to monitor these accounts and notify members of any suspicious activity.

Has the security breach been fixed?
Michaels reports that it is working with Visa and MasterCard and law enforcement to ensure no further information is exposed.

What are the chances that I become a victim of identity theft as a result of this incident?,
It’s always a good idea to check your credit report regularly for incorrect information. In fact, you’re entitled to one free copy of your credit report every year at or by calling (877) 322–8228.