Contact DuTrac

At DuTrac Community Credit Union, we love to hear from our members. There are many ways to contact us:

Online Contact Form

DuTrac's online contact form allows you to quickly and easily submit your question, comment or suggestion at anytime, day or night.

Send DuTrac an email

DuTrac welcomes your questions, comments, or suggestions.  Simply send a message regarding any questions or comments you may have with your membership or any of DuTrac's products and services to any of these options:

Call DuTrac

You can contact DuTrac Community Credit Union by phone at:

(563) 582.1331 or (800) 475.1331
Monday - Thursday: 8:30 a.m. - 5:30 p.m
Friday: 8:30 a.m. - 6:00 p.m.
Saturday: 8:30 a.m. – 12:00 p.m.

Additional Phone Numbers:



(563) 557.5000


AccessLine toll free

(800) 550.5764


CD rate hotline 

(563) 557.5010


DuTrac Financial Group       

(563) 557.5002


First Community Trust 

(563) 557.5044

To report a lost or stolen credit card, ATM SecureCard or debit card, please contact DuTrac Community Credit Union at (563) 582.1331 or (800) 475.1331.

To report a lost or stolen credit card or debit card AFTER HOURS call (800) 234.5354.

To report a lost or stolen ATM SecureCard AFTER HOURS call (800) 537.5427.

To report suspicious activity on your account or if you have been a victim of fraud, please contact DuTrac Community Credit Union at (563) 582.1331, or (800) 475.1331 or your local police.

Write DuTrac

To send us questions, comments, or suggestions, write us at:

DuTrac Community Credit Union
PO Box 3250
Dubuque, IA 52004-3250

Visit any of DuTrac's convenient locations.