Don’t fall for the imposter scam

Don’t fall for the imposter scam

What the imposter looks like:

  • Someone asks you to buy gift cards or send money

How the imposter convinces you to send money:

A scammer might use different ways to convince you to send money. The scammer might say:

  • There is a security problem with your computer
  • You owe taxes to the IRS
  • You won a prize, or inherited money, but must pay fees/shipping first
  • You won the lottery, but must pay taxes first
  • A friend or family member is in trouble and needs money
  • You receive a check for too much money and need to send back the extra

Scammers are good at being friendly and fooling people.  Here is how you can STOP the scammer:

  • Never send money to someone you do not know!
  • Never send money because someone contacted you:
    • Even if you feel like you know the person
    • Even if the person says he is your friend or related to you

 

If you feel you may have been the victim of fraud, don’t hesitate to contact our Fraud Specialist at fraud@dutrac.org or visit any DuTrac location.

All DuTrac branches will be closed on Thursday, November 28, for Thanksgiving.

All DuTrac offices will be closed Wednesday, June 19, for Juneteenth.

All DuTrac branches will be closed on Thursday, July 4, for Independence Day.

All DuTrac branches will be closed on Monday, September 2, for Labor Day.

All DuTrac branches will be closed on Monday, January 15, in observance of Martin Luther King Jr. day.

All DuTrac branches will be closed on Monday, February 19, for Presidents' Day.

All DuTrac branches will be closed on Monday, May 27, for Memorial Day.

Credit card activity will be unavailable for viewing through e-banking or CardValet until Tuesday, October 15 while we upgrade our system.

All DuTrac branches will be closed on Monday, November 11, for Veterans Day.

All DuTrac branches will be closed on Monday, December 25, for Christmas Day.

All DuTrac branches will be closed on Monday, January 1, for New Year's Day.

Due to inclement weather, all DuTrac branches will close at 1:00 PM today, January 9. Online banking, AccessLine, ATMs and our app are available 24/7 for your convenience.