Category: Fraud Prevention

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Don’t fall for the imposter scam
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Don’t fall for the imposter scam

What the imposter looks like: Someone asks you to buy gift cards or send money How the imposter convinces you to send money: A scammer might use different ways to convince you to send money. The scammer might say: There is a security problem with your computer You owe taxes to the IRS You won...

Webcam hacked? Who could be spying on you?
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Webcam hacked? Who could be spying on you?

It is easier and more common that you think.  Any device you use that has a camera could be taken over: your computer, tablet, and smartphone are all at risk. How do they gain access? Webcams are an amplified risk because they can record video without users being aware. This is called webcam hacking or is also...

Be alert for money mule scams
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Be alert for money mule scams

Here’s how they work: Someone might offer you a job. Or say you’ve won a sweepstakes. Or start an online relationship with you. Whatever the story, next they want to send you money – and then ask you to send it on to someone else. They often say to wire the money or use gift...

Phishing scams and how to spot them
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Phishing scams and how to spot them

In this scam, you receive a pop up, an email or text message or even a phone call that appears to be from a legitimate company or financial institution, asking you to “update” or “verify” personal information. In one of the variations, you might receive an email that appears to be from the IRS about...

Investment scams and what to know
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Investment scams and what to know

Because you might be planning for retirement, several investment scams have targeted individuals looking to safeguard their cash. From pyramid schemes, like the one that made Bernie Madoff infamous, to stories of a Nigerian prince looking for a partner to claim inheritance money, investment schemes have long been a successful way to take advantage of...

Buyer Beware: Homeowner Scams
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Buyer Beware: Homeowner Scams

Scammers like to take advantage of people who own their homes. Unfortunately, this valuable asset increases the potential dollar value of specific scams. Scammers send personalized letters to different properties, apparently on behalf of the County Assessor’s Office. The letter, made to look official but displaying only public information, identifies the property’s assessed value and...

Sensitive information scam
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Sensitive information scam

Sometimes your might receive emails warning that your sensitive personal information is being sold in the shadowy marketplaces of the dark web. Some emails list the stolen information, like all or part of the person’s Social Security number, date of birth, and driver’s license number. If you receive one of these emails, take steps to...

Sweepstakes and lottery scam
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Sweepstakes and lottery scam

This simple scam is one with which most credit unions are familiar. In this one, scammers inform a member that they have won a lottery or sweepstakes. However, they must make a payment to cover the taxes before they can collect the winnings. To lend credibility to the scam, people will often be sent a...

Tech support scam
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Tech support scam

Scammers often pose as support or service representatives, offering to resolve issues related to a compromised email, a virus on your computer, or even a software license renewal. These scams usually start with a phone call or a pop-up warning of a computer problem that gives a number to call. The scammers often claim to...

Smash and grab on the rise
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Smash and grab on the rise

There is a surge of “smash-and-grab” thefts from parking lots at retail stores, event centers, parking ramps, sports fields, wedding venues, and more. Perpetrators smash your window and grab your purse, wallet, or phone. The thief will use the stolen items (checks, ID, credit card, debit card) to access your financial information. This can lead...

All DuTrac branches will be closed on Thursday, November 28, for Thanksgiving.

All DuTrac offices will be closed Wednesday, June 19, for Juneteenth.

All DuTrac branches will be closed on Thursday, July 4, for Independence Day.

All DuTrac branches will be closed on Monday, September 2, for Labor Day.

All DuTrac branches will be closed on Monday, January 15, in observance of Martin Luther King Jr. day.

All DuTrac branches will be closed on Monday, February 19, for Presidents' Day.

All DuTrac branches will be closed on Monday, May 27, for Memorial Day.

Credit card activity will be unavailable for viewing through e-banking or CardValet until Tuesday, October 15 while we upgrade our system.

All DuTrac branches will be closed on Monday, November 11, for Veterans Day.

All DuTrac branches will be closed on Monday, December 25, for Christmas Day.

All DuTrac branches will be closed on Monday, January 1, for New Year's Day.

Due to inclement weather, all DuTrac branches will close at 1:00 PM today, January 9. Online banking, AccessLine, ATMs and our app are available 24/7 for your convenience.