Fraud Prevention

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Fraud prevention begins with awareness.

Your personal information is a valuable commodity, and protecting it is key to your financial security. Educate yourself about how to stay secure, current scams, and what to do if you are a victim of identity theft.

Keeping your financial and personal information secure is a top priority at DuTrac. From Text Alerts for our checking account debit cards to credit cards with chip-enhanced technology, we are constantly working to provide the latest fraud protection tools and services.

You can also take several measures to protect your financial and account information from would-be hackers.

Minimize your risk

  • Keep your Social Security number safe. Don’t carry it in your wallet or write it on a check, and give it out only when necessary.
  • Always shred receipts, copies of credit applications, insurance, medical papers, financial statements, expired credit cards, or other sensitive documents.
  • Be on guard on the internet. Don’t click on suspicious links or open attachments from unknown senders.
  • Use strong passwords. Avoid short, easy-to-guess passwords, and change them regularly. Instead, use letters, numbers, and special characters for the most robust password.
  • Store your personal information in a secure location.
  • Protect your wallet, purse, and personal documents when at home or work.
  • Monitor your bank statements and credit reports. Keep an eye out for suspicious activity and credit inquiries. Check to make sure all information is accurate.

Below you will also find a collection of articles full of tips you can use to prevent fraud.

If you feel you may have been the victim of fraud, please get in touch with us at fraud@dutrac.org immediately, or stop by any DuTrac location

Articles

All DuTrac branches will be closed on Thursday, November 28, for Thanksgiving.

All DuTrac offices will be closed Wednesday, June 19, for Juneteenth.

All DuTrac branches will be closed on Thursday, July 4, for Independence Day.

All DuTrac branches will be closed on Monday, September 2, for Labor Day.

All DuTrac branches will be closed on Monday, January 15, in observance of Martin Luther King Jr. day.

All DuTrac branches will be closed on Monday, February 19, for Presidents' Day.

All DuTrac branches will be closed on Monday, May 27, for Memorial Day.

Credit card activity will be unavailable for viewing through e-banking or CardValet until Tuesday, October 15 while we upgrade our system.

All DuTrac branches will be closed on Monday, November 11, for Veterans Day.

All DuTrac branches will be closed on Monday, December 25, for Christmas Day.

All DuTrac branches will be closed on Monday, January 1, for New Year's Day.

Due to inclement weather, all DuTrac branches will close at 1:00 PM today, January 9. Online banking, AccessLine, ATMs and our app are available 24/7 for your convenience.